Refund policy
This policy describes the refund conditions for digital products purchased on this website.
1. Digital product
As this is a digital product, the refund may depend on delivery status and use of the digital content.
2. When we evaluate a refund
- Delivery failure after support and attempted resolution.
- Proven incompatibility with requirements stated on the product page.
- Duplicate charge or operational error.
3. How to request
Contact us by email support@gvgmall.co informing your order number and the reason.
4. Timeframe
We will respond within up to 2 business days, and refund processing time depends on the payment method.
Razão Social: Softwares Mundi LTDA — CNPJ: 66.464.267/0001-48.